Patient Dining Manager
Sodexo is looking for Patient Dining Manager in East Stroudsburg, PA.
This local job opportunity with ID 3669298111 is live since 2026-05-09 11:55:21.
Role Overview: Join a team that embraces your passion for working with people - mentoring them as they achieve personal and professional goals while delivering exceptional patient care.
Sodexo is seeking a Patient Dining Manager for Lehigh Valley Hospital-Pocono, a 230-bed hospital campus with more than 215 physicians on medical staff. This leader will oversee all patient feeding operations and play a key role in delivering a positive, consistent patient dining experience across the hospital.
In this highly visible role, you will lead, mentor, and develop a team of approximately 40 frontline employees while collaborating closely with nursing and clinical teams to enhance patient satisfaction and operational excellence.
Why Join Sodexo?
What You'll Do:
What You Bring:
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .
Qualifications & Requirements: Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Role Overview: Join a team that embraces your passion for working with people - mentoring them as they achieve personal and professional goals while delivering exceptional patient care.
Sodexo is seeking a Patient Dining Manager for Lehigh Valley Hospital-Pocono, a 230-bed hospital campus with more than 215 physicians on medical staff. This leader will oversee all patient feeding operations and play a key role in delivering a positive, consistent patient dining experience across the hospital.
In this highly visible role, you will lead, mentor, and develop a team of approximately 40 frontline employees while collaborating closely with nursing and clinical teams to enhance patient satisfaction and operational excellence.
Why Join Sodexo?
- Opportunity to lead in a respected healthcare environment
- Be part of a mission-driven organization focused on patient well-being
- Competitive salary and comprehensive benefits package
- Career growth within a global organization
What You'll Do:
- Direct and manage daily patient feeding operations, including tray line execution and meal delivery processes
- Lead, mentor, and develop frontline union staff to ensure high engagement and accountability
- Foster a culture of hospitality and service excellence focused on patient satisfaction
- Analyze patient satisfaction data and implement action plans to drive continuous improvement
- Serve as liaison between nursing units and the dietary department to address patient menu and meal concerns
- Ensure compliance with HACCP, regulatory, food safety, and workplace safety standards
- Train and coach staff on food safety, sanitation, and service expectations
- Manage scheduling, staffing, and operational priorities in a fast-paced healthcare environment
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
What You Bring:
- A passion for delivering an exceptional patient dining experience
- Strong leadership skills with the ability to motivate and develop union frontline teams
- Prior healthcare food service management experience preferred
- Excellent customer service and professional communication skills
- Ability to manage multiple priorities and collaborate effectively with interdisciplinary teams
- Experience analyzing patient satisfaction metrics and implementing performance improvement initiatives
- Knowledge of regulatory standards and compliance requirements
- ServSafe Manager Certification required
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .
Qualifications & Requirements: Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.