Patient Coordinator
Company Description
SkinLocal, founded by Jennifer Martinez PA-C and Gina McLean PA-C, is a leading Aesthetic Center based in South Florida, specializing in advanced skin care and anti-aging wellness treatments. Renowned for its personalized approach, SkinLocal provides a professional yet inviting environment, avoiding long waits and overcrowding. Backed by science-based techniques, their services focus on delivering effective results while ensuring patient comfort and relaxation. SkinLocal prides itself on offering a unique and customer-centered experience in the aesthetics field.
This is a full-time, on-site Patient Coordinator role located in Miami, FL. The Patient Coordinator will handle daily client-facing tasks including managing appointment scheduling, overseeing receptionist duties, and addressing patient inquiries. Additional responsibilities include maintaining effective communication with patients, ensuring a welcoming front-office experience, and assisting with administrative tasks as needed.
- Proficiency in Phone Etiquette and handling Receptionist Duties professionally
- Experience with Appointment Scheduling and managing office calendars effectively
- Familiarity with Medical Terminology and healthcare-specific processes
- Excellent Communication skills for interacting with patients and team members
- Strong organizational skills and attention to detail
- Previous experience in a medical or aesthetics-related environment is a plus
- High school diploma or equivalent; additional certifications in healthcare administration are advantageous