HEALTH CONNECT AMERICA, INC is looking for Integrated Care Extender in Nashville, TN. This local job opportunity with ID 3770208345 is live since 2026-08-01 14:23:01.

Overview: Join Our Impactful Team at Health Connect America!

Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.

We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are - in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.

When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.

Our Brands

Responsibilities: The Integrated Care Extender supports Integrated Care Coordinators in delivering care coordination and management services through performing varying activities.

• Performing general outreach, engagement, and follow-up with members
• Coordinating services/appointments (e.g., appointment/wellness reminders, arranging transportation)
• Engaging in health promotion activities (as defined in the Tailored Care Management Provider Manual) and knowledge sharing
• Sharing information with the care manager and other members of the care team on the member's circumstances
• Providing and tracking referrals and providing information and assistance in obtaining and maintaining community-based resources and social support services
• Participating in case conferences
• Support the care manager in assessing and addressing unmet health-related resource needs.
• Document all efforts within the care manager platform (ONEcare) timely
• Participate in virtual team meetings and be required to attend in-person training/meetings as determined by leadership

Qualifications:

• Requirements differ by state due to varying regulations and standards.
  
  TN:
  • Bachelor's Degree in any discipline required. Bachelor's Degree in human services related discipline preferred.
  NC:
  • Is at least 18 years of age
  • Has a high school diploma or equivalent
  • Meets one of the below requirements:
    1. Be a person with lived experience with an I/DD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system
    2. Be a person with lived experience with a behavioral health condition who is a Certified Peer Support Specialist.
    3. A parent or guardian of an individual with an I/DD or a TBI or a behavioral health condition and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (parent/guardian cannot serve as an extender for their family member)
    4. Has two years of paid experience performing the types of functions described in the "Extender Functions