Field Service Technician
Express Employment Professionals is looking for Field Service Technician in Texarkana, AR.
This local job opportunity with ID 3788569823 is live since 2026-08-15 05:06:34.
<h1>Field Service Technician</h1><p ><strong>Location:</strong> Texarkana, TX<br><strong>Starting Salary:</strong> $50,000+ based on experience</p><h3>Make Your Technical Expertise Matter</h3><p >Are you a hands-on problem solver who enjoys working directly with customers, troubleshooting technical issues, and finding ways to improve product performance? We’re looking for a <strong>Field Service Technician</strong> to serve as a key technical connection between customers and internal engineering, quality, and operations teams.</p><p >This is a great opportunity for someone with experience in <strong>aluminum manufacturing, materials science, process engineering, quality, or technical sales</strong> who wants a role that combines technical expertise, customer interaction, travel, and problem-solving.</p><h3>What You’ll Do</h3><ul data-spread="false"><li>Visit customers to understand their processes, needs, product applications, and expectations.</li><li>Provide technical and quality support to help customers achieve optimal product performance.</li><li>Investigate customer complaints, identify root causes, and help develop corrective actions.</li><li>Coordinate and evaluate customer product trials and communicate results to internal teams.</li><li>Analyze production history, quality data, defects, and claims to identify trends and potential issues.</li><li>Present technical findings and corrective action plans to customers and internal leadership.</li><li>Conduct customer, warehouse, and outside processor audits as needed.</li><li>Prepare detailed customer visit reports and communicate findings, recommendations, and follow-up actions.</li><li>Build strong, professional relationships with customers and internal teams.</li><li>Work closely with Quality, Technical, Operations, and Sales teams to resolve issues and improve customer satisfaction.</li><li>Follow all safety, quality, and confidentiality requirements.</li></ul><h3>What We’re Looking For</h3><p >The ideal candidate is a <strong>confident technical problem solver</strong> who can walk into a customer's facility, understand what's happening, ask the right questions, and work with multiple teams to find a solution.</p><p >You should have:</p><ul data-spread="false"><li>Strong customer service and relationship-building skills.</li><li>Excellent written and verbal communication.</li><li>Strong analytical and problem-solving abilities.</li><li>Good numerical and computer skills.</li><li>The ability to work independently while collaborating with cross-functional teams.</li><li>A professional, results-oriented approach.</li><li>The ability to communicate effectively with everyone from production personnel to senior leadership.</li></ul><h3>Qualifications</h3><p ><strong>One of the following:</strong></p><ul data-spread="false"><li>Bachelor’s degree in Sales/Marketing with at least 3 years of technical sales experience; <strong>or</strong></li><li>Bachelor’s degree in Science, preferably Metallurgical/Materials Science or Process Engineering; <strong>or</strong></li><li>5–10 years of operational experience and quality knowledge in aluminum rolling or a closely related manufacturing environment in lieu of a bachelor’s degree.</li></ul><h3>Preferred Experience</h3><ul data-spread="false"><li>3+ years of technical sales experience, preferably involving aluminum or industrial products.</li><li>Experience with aluminum manufacturing, rolling, quality, materials, or process engineering.</li><li>Experience working directly with industrial customers.</li><li>Experience with root cause analysis, quality systems, audits, or customer claims.</li></ul><h3>Additional Requirements</h3><ul data-spread="false"><li>Ability to travel regularly to customer locations.</li><li>Ability to work flexible hours when needed.</li><li>Ability to lift up to 50 pounds.</li><li>Commitment to maintaining a safe and professional work environment.</li></ul><h3>What’s In It For You?</h3><ul data-spread="false"><li><strong>Starting salary of $50,000+</strong>, with increases based on experience and qualifications.</li><li>A technical role with significant customer interaction and variety.</li><li>Opportunity to work with engineering, quality, operations, and sales teams.</li><li>Career growth potential in a specialized manufacturing environment.</li><li>The chance to make a direct impact on customer satisfaction and product performance.</li></ul><p>#SRGTexarkana #TexarkanaSRG</p>PandoLogic. Category:Installation & Maintenance, Keywords:Field Service Representative, Location:Texarkana, AR-71854
<h1>Field Service Technician</h1><p ><strong>Location:</strong> Texarkana, TX<br><strong>Starting Salary:</strong> $50,000+ based on experience</p><h3>Make Your Technical Expertise Matter</h3><p >Are you a hands-on problem solver who enjoys working directly with customers, troubleshooting technical issues, and finding ways to improve product performance? We’re looking for a <strong>Field Service Technician</strong> to serve as a key technical connection between customers and internal engineering, quality, and operations teams.</p><p >This is a great opportunity for someone with experience in <strong>aluminum manufacturing, materials science, process engineering, quality, or technical sales</strong> who wants a role that combines technical expertise, customer interaction, travel, and problem-solving.</p><h3>What You’ll Do</h3><ul data-spread="false"><li>Visit customers to understand their processes, needs, product applications, and expectations.</li><li>Provide technical and quality support to help customers achieve optimal product performance.</li><li>Investigate customer complaints, identify root causes, and help develop corrective actions.</li><li>Coordinate and evaluate customer product trials and communicate results to internal teams.</li><li>Analyze production history, quality data, defects, and claims to identify trends and potential issues.</li><li>Present technical findings and corrective action plans to customers and internal leadership.</li><li>Conduct customer, warehouse, and outside processor audits as needed.</li><li>Prepare detailed customer visit reports and communicate findings, recommendations, and follow-up actions.</li><li>Build strong, professional relationships with customers and internal teams.</li><li>Work closely with Quality, Technical, Operations, and Sales teams to resolve issues and improve customer satisfaction.</li><li>Follow all safety, quality, and confidentiality requirements.</li></ul><h3>What We’re Looking For</h3><p >The ideal candidate is a <strong>confident technical problem solver</strong> who can walk into a customer's facility, understand what's happening, ask the right questions, and work with multiple teams to find a solution.</p><p >You should have:</p><ul data-spread="false"><li>Strong customer service and relationship-building skills.</li><li>Excellent written and verbal communication.</li><li>Strong analytical and problem-solving abilities.</li><li>Good numerical and computer skills.</li><li>The ability to work independently while collaborating with cross-functional teams.</li><li>A professional, results-oriented approach.</li><li>The ability to communicate effectively with everyone from production personnel to senior leadership.</li></ul><h3>Qualifications</h3><p ><strong>One of the following:</strong></p><ul data-spread="false"><li>Bachelor’s degree in Sales/Marketing with at least 3 years of technical sales experience; <strong>or</strong></li><li>Bachelor’s degree in Science, preferably Metallurgical/Materials Science or Process Engineering; <strong>or</strong></li><li>5–10 years of operational experience and quality knowledge in aluminum rolling or a closely related manufacturing environment in lieu of a bachelor’s degree.</li></ul><h3>Preferred Experience</h3><ul data-spread="false"><li>3+ years of technical sales experience, preferably involving aluminum or industrial products.</li><li>Experience with aluminum manufacturing, rolling, quality, materials, or process engineering.</li><li>Experience working directly with industrial customers.</li><li>Experience with root cause analysis, quality systems, audits, or customer claims.</li></ul><h3>Additional Requirements</h3><ul data-spread="false"><li>Ability to travel regularly to customer locations.</li><li>Ability to work flexible hours when needed.</li><li>Ability to lift up to 50 pounds.</li><li>Commitment to maintaining a safe and professional work environment.</li></ul><h3>What’s In It For You?</h3><ul data-spread="false"><li><strong>Starting salary of $50,000+</strong>, with increases based on experience and qualifications.</li><li>A technical role with significant customer interaction and variety.</li><li>Opportunity to work with engineering, quality, operations, and sales teams.</li><li>Career growth potential in a specialized manufacturing environment.</li><li>The chance to make a direct impact on customer satisfaction and product performance.</li></ul><p>#SRGTexarkana #TexarkanaSRG</p>PandoLogic. Category:Installation & Maintenance, Keywords:Field Service Representative, Location:Texarkana, AR-71854