Communications Specialist

Description

This client is seeking a highly motivated and strategic high level Communications Specialist to lead dealer communications for the client's integrated digital business platform built on Microsoft Dynamics 365.

This individual will own the communications strategy that drives awareness, engagement, adoption, and business value realization across the client's global dealer network. The role blends strategic communications, stakeholder management, content development, and program management to support a highly visible enterprise transformation initiative.

The successful candidate will serve as the primary communications lead for dealer-facing outreach, ensuring consistent, impactful messaging across multiple channels while partnering with executives, product teams, Microsoft, system integrators, and dealer organizations globally.

Responsibilities

Communications Strategy & Planning

Develop and execute a global communications strategy supporting Converge Suite adoption.

Build annual communication roadmaps and content calendars.

Develop audience segmentation strategies for dealer groups and stakeholders.

Align messaging with business goals and transformation objectives.

Content Development & Executive Communications

Create leadership communications and executive updates.

Develop newsletters, announcements, adoption campaigns, and success stories.

Create release communications and change management messaging.

Produce webinar materials, presentations, speaking points, and event content.

Translate complex ERP and digital transformation concepts into dealer-friendly messaging.

Channel Management & Governance

Manage communications across:

SharePoint

Email campaigns

Newsletters

Webinar platforms

Digital resource centers

Establish communication governance standards.

Monitor channel effectiveness and engagement.

Manage communication schedules and distribution lists.

Dealer Engagement & Events

Support dealer meetings, conferences, forums, and product launch events.

Coordinate content for monthly dealer webinars.

Partner with SMEs and leadership to deliver impactful communications.

Support executive presentations and event messaging.

Stakeholder Management

Partner with Digital, Product Teams, Marketing, Microsoft, and dealer-facing organizations.

Influence leaders and contributors to meet communication timelines.

Serve as a trusted communications advisor to high level leadership.

Ensure alignment across global teams.

Measurement & Reporting

Define and track communication KPIs.

Measure engagement through:

Open rates

Click-through rates

Webinar attendance

Content consumption

Audience engagement

Deliver executive-level reporting and recommendations.

Skills

Writing skills, Microsoft office, Corporate communication

Top Skills Details

Writing skills,Microsoft office,Corporate communication

Additional Skills & Qualifications

3. ERP / Dynamics 365 Experience

Experience supporting ERP, SaaS, digital transformation, or technology initiatives

Familiarity with Microsoft Dynamics 365 preferred

Ability to translate complex technology concepts into business-focused messaging

ERP implementation communications

Change management communications

SharePoint administration and governance

Webinar management platforms

Marketing automation tools

Communications analytics and reporting

Global communications experience

Dealer, channel partner, franchise, or distributor communication experience

AI-assisted content development and communication tools

Executive presentation development

Business development communications

Experience Level

Intermediate Level

This is a Contract position based out of Phoenix, AZ.

The pay range for this position is $35.00 - $55.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Phoenix,AZ.

This position is anticipated to close on Aug 31, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.