Remote ACA Licensed Health Insurance Agent ($21-22/hour START ASAP)

Remote ACA Licensed Health Insurance Agent (

Job description:

ACA Health Insurance Agent to join our telesales team, working inbound and outbound calls with individuals shopping for coverage through the Affordable Care Act Marketplace. This is a licensed sales role: the agent assesses each caller's eligibility and subsidy options, recommends the right plan, and closes the enrollment during the call. Success means consistently meeting enrollment and quality targets while delivering a compliant, customer-first sales experience.

CANDIDATE MUST HAVE A 2026 FFM

Key Responsibilities

• Handle a high volume of inbound and outbound calls with consumers seeking ACA Marketplace health coverage


• Conduct needs assessments to determine subsidy eligibility (APTC/CSR) and household circumstances


• Present and compare available Marketplace plans clearly, matching coverage to the caller's budget and needs


• Guide callers through enrollment from quote to completed application, ensuring accuracy of all information submitted


• Meet or exceed daily/weekly call volume, conversion, and enrollment quality benchmarks


• Maintain compliance with CMS Marketplace guidelines, TPMO disclosure requirements, and call recording/documentation standards


• Accurately document every interaction in the CRM/quoting platform


• Stay current on carrier plan changes, network updates, and Open/Special Enrollment Period rules


• Handle objections professionally and escalate complex cases as needed

Qualifications & Requirements

• Active state Health/Life insurance license required (or ability to obtain before start date)


• Current, or able to complete, ACA Marketplace (CMS) certification and applicable carrier certifications


• 1+ year of telesales, call center, or insurance sales experience preferred


• Proven track record of meeting sales quotas in a fast-paced, metrics-driven environment


• Strong phone presence with excellent listening, communication, and objection-handling skills


• Comfortable navigating multiple systems (CRM, quoting engine, carrier portals) simultaneously on live calls


• Reliable high-speed internet and basic computer literacy


• High school diploma or equivalent required

Benefits:

• Dental insurance


• Health insurance


• Vision insurance


• Work from home

Application Question(s):

• Do you have your 2026 FFM?

Experience:

• ACA: 1 year (Required)

License/Certification:

• Health Insurance License (in your resident state) (Required)

Work Location: Remote