Registered Senior Client Officer - Wealth Management

Responsibilities:

• Serve as the primary point of contact for assigned clients, building and maintaining strong relationships based on trust and integrity.


• Proactively communicate with clients to address inquiries, provide updates on account activity, and offer support as needed.


• Anticipate client needs and identify opportunities to enhance the client experience through personalized service and attention to detail.


• Assist financial advisors in managing client portfolios, including account opening, transfers, and account maintenance.


• Prepare and process client paperwork accurately and efficiently, ensuring compliance with regulatory requirements and internal policies.


• Coordinate client meetings, including scheduling, agenda preparation, and post-meeting follow-up.


• Collaborate with internal teams to resolve client issues and inquiries in a timely manner, demonstrating a commitment to exceeding client expectations.


• Maintain accurate client records and documentation, utilizing CRM software and other tools to track client interactions and account activity.

Requirements

• Bachelor's degree in finance, business administration, or a related field.


• 4+ years of experience in client service within the financial services industry, preferably in wealth management or investment advisory.


• FINRA Series 7/66 required


• Bilingual - English & Spanish required


• Strong understanding of financial products and services, including investment vehicles, retirement accounts, and insurance products.


• Excellent communication and interpersonal skills, with the ability to build rapport with clients and collaborate effectively with internal teams.


• Detail-oriented with strong organizational skills and the ability to prioritize and manage multiple tasks in a fast-paced environment.