Reception Administration

Company Description

San Simeon Travel is a boutique agency with a big-world reach ~ we specialize in African safaris and luxury travel destinations around the globe, serving discerning clients both locally and internationally. Our team thrives in a fast-paced, client-facing environment built on professionalism, clear communication, and genuine attention to detail. Join us and grow your skills in reception, administration, and guest relations, all within a close-knit, supportive office

Role Description

We're looking for a Full-Time Receptionist/Administrative Assistant to be the warm, capable first impression of San Simeon Travel ~ on-site in Cambria, CA. You'll be at the center of the action:

• Welcoming clients and handling calls and emails with polish


• Sharing accurate booking details with guests


• Keeping agent schedules running smoothly


• Managing client invoicing and itinerary data entry


• Handling basic accounts payable and commission collections


• Keeping records sharp and well-organized


• Partnering with the team to keep operations seamless


• Preparing travel documents and assisting with client insurance claims


• Making sure the office is stocked, organized, and running like clockwork

Qualifications

• A natural communicator - comfortable and polished whether you're greeting a client in person, answering the phone, or replying to an email.


• Tech-savvy enough to navigate everyday office software, and quick to pick up new reservation or booking systems.


• Organized and unflappable - you can juggle multiple schedules and tasks without letting the details slip.


• Meticulous with the little things: accurate data entry, polished document prep, and careful handling of payments.


• Able to work on-site in beautiful Cambria, CA.


• High school diploma or equivalent; a background in reception, hospitality, travel, or office administration is a definite plus.


• A warm, professional presence and a genuine commitment to welcoming and respectful service for every guest and colleague, without exception.

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