Job Description: Business Administrator (Security Product Management)

Role Overview

We are seeking a highly proactive, customer service-driven Business Administrator to support a fast-paced product management team within our Security organization. In this role, you will act as a critical enabler of team effectiveness, partnering closely with leadership to manage daily operational rhythms, coordinate on-site logistics, and foster a highly collaborative, well-organized environment.

Position Details

• Job Type: Contract (40 hours/week, Monday–Friday)
• Location: 100% On-site (Puget Sound, WA – Building REDW-B)
• Duration: Extension possible based on performance and business needs
• Overtime: None
• Equipment: Standard hardware (laptop, mouse, headset, external monitor) will be provided.

Typical Day & Key Responsibilities:

• Team Operations & Admin Support: Perform complex administrative tasks for multiple levels of management with high accuracy and discretion. Serve as the primary department contact.
• Event Planning & Morale: Organize and execute team morale events, off-sites, catering, and engagement activities.
• On-site Logistics: Manage office space coordination, physical logistics, and vendor management.
• Procurement & Budget Tracking: Track budgets, manage purchase requests, and handle the procurement of goods/services (computer equipment, office supplies, reference materials).
• Special Projects: Support cross-functional team initiatives and handle physical requirements including the ability to lift up to 20 lbs as needed for events or office supply management.

Candidate Requirements

Must-Have Qualifications (Disqualifiers)

• Location: Must currently reside in Washington State, within a ~30-mile radius of the Puget Sound worksite. (No relocation candidates will be considered).
• On-site Availability: 100% on-site presence required (5 days a week).
• Experience: Prior professional administrative experience is required.
• Tenure: Must have at least 10–18 months of tenure remaining.

Top 3 Hard Skills Required

1. Microsoft 365 Suite (1–2 years): High proficiency in Outlook, Excel, PowerPoint, and Teams.
2. Event Planning & Execution (1–2 years): Experience organizing team events, off-sites, and leadership meetings.
3. Customer Service (1–2 years): Proven background in a customer-facing or corporate support environment.

What Sets the Best Candidates Apart

• 1–2 years of experience in Administrative, Business Support, or specialized Customer Service roles.
• Prior experience supporting a Product Management or Security-focused organization.
• A strong customer-service mindset with a positive, approachable attitude.
• Excellent responsiveness, with the ability to meet same-day or 24-hour turnaround expectations.
• Proven ability to self-start, problem-solve independently, and adapt quickly to shifting priorities.

Performance & Interview Process

• Performance Metrics: Success will be measured through structured monthly feedback collected from peers, team members, and leadership.
• Interview Process: Candidates will undergo 1–2 rounds of hard skills assessments. Interviews will be scheduled immediately for qualified profiles.