Installation Technician 1 / Telecom and Low Voltage / Greensboro, NC / Travel position

Join a growing telecommunications installation team as an Installation Technician 1. This is a hands-on field opportunity supporting telecom installation projects primarily within secure confinement facilities, with approximately 75% travel and overnight stays as needed.

This is a great opportunity for a telecom or low-voltage technician looking to build hands-on experience across structured cabling, Cat6, racks, switches, access points, and telephone systems. The ideal candidate is a proactive self-starter with a strong work history who takes pride in quality workmanship, punctuality, cleanup, documentation, and customer-facing communication. You'll work alongside experienced technicians while developing your installation, troubleshooting, and field project coordination skills.

Required Skills & Experience

• 1–3 years of telecom installation or low-voltage field experience


• Solid work record with good tenure history


• Proactive self-starter with strong punctuality and cleanup skills


• Experience with phone systems, structured cabling, Cat6 installation, racks, switches, and access points


• Hands-on experience using drills, drivers, ladders, scissor lifts, single-man lifts, and installation tools


• Basic troubleshooting of telecom/network equipment and ticketing systems


• Ability to read and interpret basic architectural drawings and build documentation


• Strong communication, documentation, and project coordination skills


• Valid driver's license


• Ability to travel extensively, approximately 75%+, including overnight travel


• Comfortable working in secure/confinement facility environments, including prisons and jails


• High school diploma or equivalent

Desired Skills & Experience

• Technical training or coursework in telecommunications installation procedures


• Experience installing, maintaining, or testing telecommunications equipment


• Relevant technical training or internship experience


• Knowledge of telephone equipment installation, maintenance, and testing procedures


• Working knowledge of structured cabling, Cat6 color codes, relay switches, and rack-mounted equipment


• Proficiency with Microsoft Office applications

What You Will Be Doing

• Assist with site surveys and collect field verification data for installation projects


• Evaluate site logistics and help determine equipment, staffing, and coordination requirements


• Review installation requirements with internal teams and external stakeholders


• Complete site walkthroughs and prepare build orders using approved documentation


• Document and communicate relevant project information and maintain complete project files


• Install equipment for new and existing clients according to approved installation schedules


• Mount equipment and install conduit, wire mold, Cat6 cabling, switches, access points, racks, and shelving


• Troubleshoot and diagnose basic equipment issues


• Respond to and update trouble tickets using the approved ticketing system


• Escalate complex technical issues to senior technicians as appropriate


• Maintain the company vehicle in safe, fully operational condition


• Track travel and vehicle-related expenses using approved software


• Safely tow and operate trailers when required

Tech Breakdown

• Telecommunications Installation


• Low-Voltage Systems


• Structured Cabling


• Cat6


• Telephone Systems


• Network Equipment


• Racks & Switches


• Access Points


• Conduit & Wire Mold


• Ticketing Systems


• Microsoft Office


• Architectural Drawings


• Installation Tools


• Scissor Lifts / Single-Man Lifts

Daily Responsibilities

• Perform telecom and low-voltage equipment installations at client sites


• Pull and install Cat6 structured cabling


• Mount racks, switches, access points, shelving, and related equipment


• Install and route conduit and wire mold


• Conduct site walkthroughs and assist with site surveys


• Review project requirements and approved installation documentation


• Maintain accurate project documentation and files


• Troubleshoot basic telecom and network equipment issues


• Update and respond to trouble tickets


• Communicate project status, questions, scope changes, and potential delays


• Follow established safety procedures and facility regulations


• Maintain professional relationships with facility personnel and team members


• Travel approximately 75%+, including overnight stays as needed


• Perform occasional evening and weekend work to meet project deadlines


• Drive company vehicles and safely tow trailers when required


• Lift and carry at least 85 pounds