Regional Manager
Job Description
Prepare to be SKINspired! Image Skincare is currently seeking new team members to join the fastest growing skincare brand in the industry. If you're a high-energy, ambitious leader in your profession, we want to speak with you! Our Philosophy is simple. Image Now. Age later™. Image Skincare is an evidence-based clinical skin care company, providing professional skincare products and effective skincare solutions in over 60 countries worldwide. The most innovative brand in the industry, Image Skincare consistently produces the latest anti-aging, balancing, hydrating, and illuminating technologies to further our mission of helping the world to Age Later™.
Job purpose
The Regional Manager motivates and inspires their team to achieve goals. They work closely with the Business Development Managers analyzing business trends, identifying missed opportunities, and developing plans to maximize performance. The Regional Manager will help formulate short- and long-term strategies and objectives, creating strong plans and milestones for execution.
Duties and responsibilities
· Sets the standard and models exceptional customer service. Exemplifies IMAGE Culture.
· Drive top line sales while accounting for P&L
· Forecasts and watches business trends closely, promotional and launch successes, developing strong action plans to improve performance.
· Monitors and maintains ROI buyback report.
· Works closely with Business Managers, providing clear goals and monitoring performance.
· Holds weekly calls with each Business Manager.
· Coaches team in the moment, providing consistent and constructive feedback. Visits each team member in the field at least 3x/year.
· Assists in the creation of Sales training and professional development programs.
· Ensures strong execution of sales and marketing calendar with the TM’s.
· Regularly communicates with VP of US Sales to discuss strengths, opportunities, and trends in business.
· Attend quarterly management meetings to continuously innovate the IMAGE WAY.
· Work with Corporate Accounts Manager to ensure effective sales and promotional rollouts for all corporate accounts. Assist Corporate Account Manager in developing targets for each account and location.
· Strategize with Sales Coordinators on where to optimize time and effort in the field. Maintain constant communication with Sales Coordinator to review salesforce reports per region. Review analytics and trends per Business Manager.
· Assist TM’s in the management of their top 10 accounts. Build and maintain relationships with top producing accounts in region.
· Manage a pipeline of AA and A prospects. Ensure each TM is opening the minimum requirement of new accounts.
· Organize bi-yearly meetings with regional teams.
Human Resources
· Models the company’s values and Brand Pillars
· Establishes clear expectations and assesses Business Manager’s performance through consistent observation, feedback, accountability, and coaching.
· Recruits and hire top talent. Develops strategy to retain high performing leaders. Make a personal investment in the development of others
· Builds loyalty among the team through motivating and compelling communication.
Operations
· Reviews P+L and identifies opportunities to reduce expenses and ensure goals are met.
· Identifies and communicates opportunities to streamline and update policies and procedures
· Enforces all company policies and procedures
Qualifications
· Strong verbal and written communications skills
· Must be an excellent organizer and problem solver with strong project management skills
· Ability to evaluate financial and business indicators and translate data into actionable information to drive results
· Able to use rigorous logic and methods to solve problems with effective solutions
· Able to build constructive and effective relationships
· Beauty Industry experience required.
· Esthetic license a plus.
· Ability to travel up to 60% of the time
· Bachelor’s degree in Business, Marketing, or related field (MBA a plus).
· 5+ years of sales leadership experience in skincare, beauty, or health-related industries.
· Proven track record of managing and developing sales teams to achieve ambitious goals.
· Strong understanding of the professional skincare market and customer dynamics.
· Excellent communication, analytical, and organizational skills.
· Willingness to travel extensively within the region.
Physical requirements
· Ability to travel frequently within the assigned region, including driving long distances and occasional air travel.
· Capable of standing or walking for extended periods during trade shows, training sessions, and client visits.
· Able to lift and carry up to 25 lbs of product samples, promotional materials, or event supplies.
· Comfortable working in various environments, including spas, clinics, retail settings, and corporate offices.
Benefits Available:
- 9 Paid Holidays.
- Medical, Dental, Vision and Life Insurance (after 30 days of employment).
- 401 (k) (after one year of service).
- Employee Corporate Discount Program.
- Vacation & Sick Time