Administrative Assistant

Insurance · Claims

Claims Administrative Assistant

Position Summary

Responsible for providing support and expertise as needed while assisting Claims Management in overseeing all operations and functions; for assisting Claims Adjusters in sending mail, ordering supplies and other duties as assigned.

Essential Duties and Functions

• General filing of claims mail


• Sending Certified Mail for the Claims Department


• Order supplies required for the Claims Department


• Maintain and organize Claims Area printers


• Assist Litigation Manager in preparing reproductions of documents


• Organizing events as needed.


• Maintain and organize claims area


• Perform routine office support tasks as assigned


• Assist any Claim employee who works from home with mail and printed items


• Attend and participate in departmental meetings


• Support, train, develop, and act as a back up to other areas such as the mail room


• Abide by all company or department policies


• Perform other duties as assigned by Claims Management

Minimum Qualifications (Knowledge, Skills, and Responsibilities)

• Communication and analytical ability at a level to interact with associates, managers, agents and vendors.


• Demonstrate team building and coordination skills.


• Must possess strong interpersonal skills and the ability to present critical information to Senior Management.


• Ability to manage multiple priorities and work independently.

Required Education and Experience:

• High School Diploma or general education degree (GED) required.


• 2-3 years clerical experience