Director of Clinical Services - Registered Nurse

Job Title: Director of Clinical Services – RN

Company: CompassCare, LLC

Location: Hybrid, with regular in-office time in Stamford, CT; ideally located within approximately 20 - 25 miles of Stamford

Territory: New York City, Westchester County, and Lower Fairfield County, CT

Position Type: Full-Time

Compensation: Starting at $150,000

Travel Requirements: Must be able and willing to travel regularly throughout the assigned service territory, including New York City, Westchester County, and Lower Fairfield County, CT, as needed for client visits, staff support, meetings, and other clinical responsibilities.

About CompassCare

Founded in 2014, CompassCare is the premier provider of concierge level private-duty home care in the NY tri-state area. With a reputation for excellence and innovation, we provide highly personalized, top-tier non-medical companion care, enabling clients to maintain their independence and quality of life at home. Our approach is rooted in developing customized care plans for each client, thoughtfully and holistically addressing the complexities of aging. We are passionate about exceeding expectations for our clients and their families, offering care that is both personalized and meaningful.

CompassCare is excited to be growing its team and is now looking for an experienced Registered Nurse to serve as our Director of Clinical Services — the organization’s primary clinical authority and the trusted resource clients, families, caregivers, and leadership turn to for safe, high-quality, client centered care.

This is a hands-on leadership role spanning clinical oversight, quality assurance, care, coordination, education, and program development, based in Fairfield County with regular work across Westchester County and Manhattan.

What You’ll Do

Client Assessment & Clinical Oversight

• Conduct comprehensive initial assessments and ongoing client reassessments, evaluating physical, cognitive, emotional, and environmental factors.


• Provide clinical oversight for clients experiencing significant changes in condition, safety concerns, injuries, hospitalization, or complex care needs care.

Planning & Coordination

• Develop, implement and update individualized care plans, and coordinate services across physicians, therapists, discharge planners, social workers, and hospice providers.


• Coordinate client transitions between home, hospital, rehabilitation, assisted-living, skilled nursing, and hospice settings, including discharge planning and follow up.

Family & Caregiver Support

• Serve as a clinical advisor to clients and families, providing education on changing care needs, disease progression, and care options.


• Serve as the primary clinical resource for caregivers and office staff on care, documentation, dementia care, hospice care, and other clinical issues.

Quality Risk & Clinical Education

• Review and investigate clinical incidents and safety events (falls, wandering, medication concerns, skin integrity, hospital transfers), and lead follow up and corrective action.


• Monitor clinical outcomes, conduct quality reviews and audits and drive continuous improvement initiatives.


• Partner with a talent team to build training resources and competency programs for caregivers and clinical staff.

Operations, Policy & Leadership

• Provide clinical guidance to the Administrator-on-Duty team, including triage processes and escalation procedures.


• Participate in clinical review and intake assessments for prospective clients, including home safety evaluations and staffing recommendations.


• Develop and maintain clinical policies, procedures, and best practice guidelines; contribute to strategic planning alongside operations, client services, and executive leadership.

What You Bring

Required Experience

• Active Registered Nurse License


• Bachelor’s degree in nursing or related healthcare field


• Minimum five years of Nursing experience, Including at least three years in Leadership, Case Management, Hospice, Geriatric Home Care, Or Related Clinical Work.


• Strong Knowledge of Aging, Chronic Illness, Dementia Care, Care Coordination and Quality Management


• Excellent Communication, Organizational and Interpersonal Skills

Preferred Experience

• Master’s degree in nursing healthcare administration or Related Field.


• Experience in Private Duty Home Care, Concierge Care, Hospice, Geriatric Care, Management or Quality Assurance Leadership.

Benefits:

• Medical and dental insurance, providing comprehensive health coverage.

• Flexible Spending Account (FSA) & Health Savings Account (HSA) options.

• 401(k) retirement plan with a company match to support your long-term financial security.

• Equity participation through LLC units, offering a stake in the company's success.

• Paid Time Off (PTO) to support work-life balance.

• Hybrid work flexibility

• Ongoing professional development, including leadership training and career advancement opportunities.

• A collaborative, mission-driven culture where your contributions directly impact the wellbeing of our clients.