General Manager

Restaurant General Manager — National BBQ Chain

The General Manager leads all aspects of daily operations at a high-volume, full-service restaurant, delivering exceptional food, service, and hospitality while building a strong team and driving profitability.

Essential Duties

• Deliver a consistently exceptional guest experience and address guest concerns with professionalism and urgency.


• Maintain brand standards for food quality, hospitality, cleanliness, safety, and restaurant appearance.


• Implement company policies, procedures, and operational programs consistently.


• Manage labor, inventory, food costs, and other controllable expenses to support restaurant profitability.


• Communicate performance results, staffing needs, priorities, and action plans to the Area Director.


• Ensure compliance with food safety requirements, workplace regulations, and company procedures.

Required Skills and Experience

• At least three years of General Manager experience in a high-volume, Full-service restaurant.


• Proven ability to lead, motivate, develop, and hold teams accountable.


• Strong organizational, time-management, and problem-solving skills.


• Solid financial-management skills, including an understanding of restaurant costs and profitability.


• Ability to read and interpret safety guidelines, operating instructions, maintenance procedures, and company policies.


• Ability to prepare reports, schedules, business correspondence, and operational action plans.


• Clear, confident communication skills when working with guests, team members, leadership, and groups.