Love solving tech issues and helping people? We're looking for an IT Support Specialist to support users, troubleshoot technology, and keep day-to-day operations running smoothly.

What You'll Do

• Troubleshoot hardware, software, mobile devices, and IT systems.
• Manage help desk tickets and provide user support.
• Set up computers, phones, and accounts for new hires.
• Support conference room and AV technology.
• Maintain IT inventory and equipment records.
• Assist users across multiple locations.

What We're Looking For

• 2+ years of IT support experience.
• Strong troubleshooting and customer service skills.
• Experience with Microsoft 365, Azure, Intune, Active Directory, Windows, and Mac.
• Exposure to virtualization, cloud platforms, networking, VoIP, and mobile device management.
• Ability to prioritize multiple tasks and work independently.

If you're a problem-solver who enjoys technology and helping others, we'd love to hear from you!

Apply to Bridgeline Solutions today!