Public Health Administrator

Title - Administrative Specialist - Licensing & Compliance

Location: Nashville, TN (Hybrid)

Employment type: 9 Months of contract with Possible Extension

About the Role

We are seeking an Administrative Specialistfor Licensing & Complianceto support regulatory board administration, working under general supervision and handle moderately complex licensing and board-support activities that help carry out statutes and mandates.

Key Responsibilities

• Review license applications, permits, and certifications for status, completeness, accuracy, and eligibility under policy, procedures, and law


• Recommend acceptance or rejection of applications in line with applicable laws, rules, and regulations, and forward recommendations to a supervisor for approval


• Make determinations on reciprocity and renewal requests


• Evaluate licensing certificates, registrations, and other statements of authority


• Ensure licenses and reports are completed accurately and that mandates are implemented as assigned


• Issue licenses, certificates, and registrations


• Enter and update data from multiple sources in databases, and match payments to licensee records


• Maintain license payment records and account for fees, including refunds and returned checks


• Prepare and coordinate reports for board submission


• Respond to applicant and public inquiries, handle complaints, and explain policies, procedures, and laws


• Coordinate board and commission meetings, examination scheduling, and applicant notifications of exam or interview details and results


• Communicate case status and any deviations from standard procedures to supervisors, directors, or attorneys


• Monitor case statuses and as needed, review investigations or monitor applicants during examinations

What We’re Looking For

• Experience in licensing, regulatory, or administrative support, ideally in a government or board setting


• Strong attention to detail and accuracy


• Solid data entry and database skills


• Clear written and verbal communication and good customer service


• Ability to interpret and explain policies, procedures, and regulations


• Good organization and the ability to manage scheduling and multiple priorities

Requirements

• Ability to work a hybrid schedule in Nashville, TN