Receptionist/Scheduling Coordinator

Join a team where your work truly makes a difference.

At Amada Franchise Inc., we are committed to providing exceptional care and support to our clients, employees, and franchise partners-and it starts with the people who keep our offices running smoothly.

We're looking for a highly organized, service-driven Office Coordinator & Receptionist to be the welcoming face of our corporate office and a key partner in daily operations. This position is located on-site at our San Clemente headquarters, where you'll work a consistent Monday through Friday schedule from 8:00 AM to 5:00 PM as part of a collaborative office environment.

Why Join Amada?

This is more than an administrative role. It is an opportunity to:

Make a direct impact on caregivers, seniors, and families

Be part of a mission-driven, values-based organization

Contribute to a growing and respected senior care brand

Work in a collaborative, service-focused environment

Comprehensive Benefits Package Includes:

Amada is committed to supporting the health and well-being of our employees. We offer a comprehensive benefits package, including:

100% employer-paid medical coverage on the base plan (employee only)

Dental and Vision insurance

Paid Time Off

Life and AD&D insurance

Voluntary Life and AD&D options

Short-Term and Long-Term Disability

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Voluntary benefits including Accident, Critical Illness, and Hospital coverage

Voluntary Pet Insurance

What You'll Do:

As the first point of contact, you'll create a welcoming, professional experience while supporting both administrative operations and care coordination.

Front Office & Customer Experience

Greet visitors, employees, and partners with professionalism and warmth

Manage incoming calls, emails, and inquiries

Maintain an organized and welcoming office environment

Office Operations & Administration

Handle mail, packages, and office supply inventory

Keep common areas stocked and organized

Support team members with administrative needs and IT coordination

Scheduling & Care Coordination

Communicate schedule updates with caregivers and clients

Build strong relationships with internal and external stakeholders

Ensure timely, accurate coordination of care services

Documentation & Systems

Maintain accurate records in EMR systems

Track caregiver attendance and client communications

Ensure compliance with documentation standards

What We're Looking For

1-3 years of administrative, scheduling, or customer service experience

Strong communication and organizational skills

Ability to multitask in a fast-paced environment

Proficiency in Microsoft Office (Axis Care experience is a plus)

A positive, team-first attitude with a strong sense of urgency

Preferred Attributes

Strong customer service mindset with a focus on creating a positive experience for employees, clients, and franchise partners

High level of professionalism, discretion, and ability to maintain confidentiality

Friendly, polished, and professional demeanor as the face of the office

Strong sense of urgency and responsiveness

Highly organized with strong attention to detail

Team-oriented with a collaborative mindset

Adaptable and flexible in a dynamic work environment

High level of accountability and follow-through

Make an Impact with Amada

If you're looking for a role where your organizational skills and people-first mindset can shine, we'd love to hear from you.

Apply today and be part of a team dedicated to making a difference every day.

Compensation details: 23-25 Hourly Wage

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