FAMILY SUPPORT SPECIALIST HEALTH FAMILIES OF AMERICA

• Baltimore, MD
• CENTER FOR HOPE
• GENERAL
• Full-time - Day shift - 8:30am-5:00pm
• SUPPORT SERVICES
• 96509
• Posted:May 6, 2026

Summary: This position provides strength-based family support services in cooperation with families of children prenatal-3. This work requires that the FSA, by means of weekly in-home visits, partners with families to identify needs, develop plans of action, and mobilize resources that build family effectiveness. FSA’s are required to maintain a caseload of 15-25 families.

Responsibilities

• Complete family intake and assessment for each family assigned within 30 days.
• Complete family goal plan within 30 days for each family assigned.
• Review family goal plans on a regular basis, at a minimum once every 30 days, to measure progress and to adjust goals.
• To role model for the family effective parenting and nurturing skills.
• To provide direct teaching through the use of curriculum to families that will assist in building healthy parent/child relationships.
• Jointly with the family identify and mobilize resources within and external to the family. Provide linkages to these resources as necessary.
• Works flexible hours that meet the needs of each family assigned, including weekends and evenings.
• Complete the expected number of home visits as determined by intensity of service for each family assigned.
• Maintain an accurate and current case file on each family assigned.
• Complete all assessment, program evaluation tools and documentation within timelines as required by the funder and the agency.
• Meet weekly with the Clinical Supervisor to discuss cases, problem solve and plan for home visits.
• Completes statistical reports as required.
• Attends required staff meetings, training or conferences.
• Participates in agency work teams as assigned.

Education: Bachelor’s Degree in Behavioral Sciences (Social Work, Psychology, Sociology, Mental Health, Nursing and Education) preferred; Associate degree in Human Services or related field. Bilingual preferred

EXPERIENCE: 3-5 years experience working in Human or Social Services; One year working with or providing services to children and families; Case management or service coordination experience preferred; Experience and willingness to work with a culturally diverse population

SKILLS:

• Oral and written communication skills
• Ability to develop trusting relationships
• Ability to maintain professional boundaries
• Acceptance of individual differences
• Knowledge of infant and child development
• Openness to reflective practice

WORK ENVIRONMENT:

• Must work flexible hours, including weekends and evenings
• Must be prepared to travel to various program sites, and various communities.
• A driver’s license and insured vehicle is necessary to fulfill the duties and responsibilities for the position.

Monday-Friday 35 hours per week

Salary $50K