Installation Technician 1 / Telecom and Low Voltage / Greensboro, NC / Travel position
Job Description
Join a growing telecommunications installation team as an Installation Technician 1. This is a hands-on field opportunity supporting telecom installation projects primarily within secure confinement facilities, with approximately 75% travel and overnight stays as needed.
This is a great opportunity for a telecom or low-voltage technician looking to build hands-on experience across structured cabling, Cat6, racks, switches, access points, and telephone systems. The ideal candidate is a proactive self-starter with a strong work history who takes pride in quality workmanship, punctuality, cleanup, documentation, and customer-facing communication. You'll work alongside experienced technicians while developing your installation, troubleshooting, and field project coordination skills.
Required Skills & Experience
- 1–3 years of telecom installation or low-voltage field experience
- Solid work record with good tenure history
- Proactive self-starter with strong punctuality and cleanup skills
- Experience with phone systems, structured cabling, Cat6 installation, racks, switches, and access points
- Hands-on experience using drills, drivers, ladders, scissor lifts, single-man lifts, and installation tools
- Basic troubleshooting of telecom/network equipment and ticketing systems
- Ability to read and interpret basic architectural drawings and build documentation
- Strong communication, documentation, and project coordination skills
- Valid driver's license
- Ability to travel extensively, approximately 75%+, including overnight travel
- Comfortable working in secure/confinement facility environments, including prisons and jails
- High school diploma or equivalent
Desired Skills & Experience
- Technical training or coursework in telecommunications installation procedures
- Experience installing, maintaining, or testing telecommunications equipment
- Relevant technical training or internship experience
- Knowledge of telephone equipment installation, maintenance, and testing procedures
- Working knowledge of structured cabling, Cat6 color codes, relay switches, and rack-mounted equipment
- Proficiency with Microsoft Office applications
What You Will Be Doing
- Assist with site surveys and collect field verification data for installation projects
- Evaluate site logistics and help determine equipment, staffing, and coordination requirements
- Review installation requirements with internal teams and external stakeholders
- Complete site walkthroughs and prepare build orders using approved documentation
- Document and communicate relevant project information and maintain complete project files
- Install equipment for new and existing clients according to approved installation schedules
- Mount equipment and install conduit, wire mold, Cat6 cabling, switches, access points, racks, and shelving
- Troubleshoot and diagnose basic equipment issues
- Respond to and update trouble tickets using the approved ticketing system
- Escalate complex technical issues to senior technicians as appropriate
- Maintain the company vehicle in safe, fully operational condition
- Track travel and vehicle-related expenses using approved software
- Safely tow and operate trailers when required
Tech Breakdown
- Telecommunications Installation
- Low-Voltage Systems
- Structured Cabling
- Cat6
- Telephone Systems
- Network Equipment
- Racks & Switches
- Access Points
- Conduit & Wire Mold
- Ticketing Systems
- Microsoft Office
- Architectural Drawings
- Installation Tools
- Scissor Lifts / Single-Man Lifts
Daily Responsibilities
- Perform telecom and low-voltage equipment installations at client sites
- Pull and install Cat6 structured cabling
- Mount racks, switches, access points, shelving, and related equipment
- Install and route conduit and wire mold
- Conduct site walkthroughs and assist with site surveys
- Review project requirements and approved installation documentation
- Maintain accurate project documentation and files
- Troubleshoot basic telecom and network equipment issues
- Update and respond to trouble tickets
- Communicate project status, questions, scope changes, and potential delays
- Follow established safety procedures and facility regulations
- Maintain professional relationships with facility personnel and team members
- Travel approximately 75%+, including overnight stays as needed
- Perform occasional evening and weekend work to meet project deadlines
- Drive company vehicles and safely tow trailers when required
- Lift and carry at least 85 pounds